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I purchased a tuning package, now what?

Thanks for your business, we need a bit more information before we can start working on your map. We need:

1) Modification list

2) Vehicle year and mileage

3) Body type (style)

4) Tune Style Desired (Race/Performance)

5) Also we will need the approximate location and elevation of your daily driving to reduce the learning time for IAT's, elevation and vacuum table indexing as we will pay particular attention to those affected tables and may adjust vacuum table indexing to better suite your location.

6) If you have a custom map you are currently running please provide datalogs for that map as well as the map itself, as we will use this as a starting point, even if it requires significant revision. However, if you have no base map or datalogs it is not an issue and we will provide you with one to test as a base map and start datalogging at that point. We will also need to know the Fuel Type the logs were done on, the octane rating and ethanol content. Ethanol will affect the target AFR's. For example a minimal content ethanol fuel may perform best at a 0.90-0.92 Lambda (stock O2 reads13.2-13.5 WOT AFR), while a 25% ethanol fuel may perform better at a 0.86-0.88 Lambda (stock O2 reads 12.7-12.9 AFR). A E85 or E100 mixture may be targetted even richer, so knowing the fuel type is important.

7) Lastly if you provide a custom map, we need to know if your vehicle was dyno-tuned on that map (not just dynoed). The difference is instead of starting from scratch we may use your existing map as a starting point, or we may start from fresh but simply retain Wide Open throttle ignition or similar settings etc and transfer into a better tuned starting point for your modifications if something looks very amiss (part throttle fueling, cam angle indexing etc) in the dyno-tuned map.
COBB users, please ensure all datalogs are logging at least the following 11 variables:

1) AFR - Air Fuel Ratio (or A/F Sens 1 Ratio)***
2) MAP - Mass Air Pressure (or Boost PSI / Man. ABS. Pressure)
3) MAF - Mass Air Flow (or MAF (g/s) or AFM)
4) RPM - Revs Per Minute ***
5) IPW - Injector Pulse Width (or Inj. PW with Lat)
6) TP - Throttle Position
7) MPH - Speed (or Vehicle Speed)
8) STFT - Short Term Fuel Trim (or A/F Correction 1)***
9) LTFT - Long Term Fuel Trim (or A/F Learning 1)***
10) IGN - Ignition Timing Advance (or Ignition Timing in Deg)
11) CA - Cam Angle for the Intake Cam Advance (or AVCS in/out *both)
12) Knock - Knock sensor feedback (or Fine Knock Learn / or Knock Volume)
13)  Load - Vehicle load as a %. (or Calculated Load) ***
14) DAM - D.A.M multiplier for Subaru *If applicable / model year dependent.
*** = Tune Critical, can't tune without. We also need your Cobb AP Serial number, very important as ATR Pro requires this information.
ALL users, please email the above requested information list to tuning@e-tunez.com. after your order is complete.
Please remember during all tuning to use the same fuel type and ethanol content as this affects AFR and STFT. Try and keep the fuel level above half a tank during tuning, as some car tends to run sporatic fuel pressures when on the last few bars of fuel (this is why some cars report  harder starting when near empty). Also, please allow the car to warm up fully before making any datalogs for submission, at least 10 minutes.. Typically we request a 30 min driving datalog and 1 to 2 WOT 3rd gear datalogs for each revision. These can be combined into one datalog or separate. For part throttle tuning, as revisions continue we may request to increasse the datalog length for near completed tunes. This is due to the law of averages as in order for higher accurracy and averaging then previous revisions we need more information.
Also, we have several tuners available as found under Contact Us. If you have preference or were recommended here by one of those indivudals you can specify which you would like, otherwise one will be assigned a tuner whose experience best matches your modification setup.
In general, all maps provided by E-tunez will be provide VIA your E-tunez.com user account, when the map is complete a notification will be sent to email address you provided for your user account. Typically this is within 24 hours. You can log into your account at anytime to check. Also, we need the above information (modifications etc) before we can a map in the works for you as well.
Lastly, for your satisfaction we also offer you the option to upgrade your tune within the next 14 days, (even if your current tune is already completed). Instead of purchasing a new tune, if you have purchased a package and decide you  would have rather bought a different one, we offer the option to upgrade you to a different package (or set of extras) for just the difference of the original cost. Just email us and let us know.
If you have any questions or concerns or suggestions for improvement please let us know. We are here to support you before, during and most importantly, after your purchase.
Thank you for your business, we aim for your 100% satisfaction.
The E-tunez Tuning Team